Privacy Policy

Effective Date: July 27, 2026

Privacy Policy for Bolt Electric, LLC

Bolt Electric, LLC ("Bolt Electric," "we," "our," or "us") values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices you have regarding your personal information.

This Privacy Policy applies to all visitors of boltelectricsa.com, our customers, prospective customers, employees, and anyone who communicates with us through our website, telephone, email, text messaging, or other communication channels.

Contact Information

Bolt Electric, LLC

150 Little Round Top

Bulverde, TX 78163

United States

Phone: (210) 545-2658

Email: wendy@boltelectricsa.com

Website: https://boltelectricsa.com

Information We Collect

Depending on how you interact with us, we may collect information including:

Personal Information

Name

Email address

Telephone number

Physical address

Service location

Appointment information

Project details

Payment information (when applicable)

Technical Information

When visiting our website, we may automatically collect:

IP address

Browser type

Device information

Operating system

Website usage statistics

Cookies and analytics information

How We Use Your Information

We use your information to:

Schedule appointments

Provide electrical services

Respond to customer inquiries

Send estimates and invoices

Communicate regarding existing projects

Provide customer support

Improve our website and services

Maintain business records

Comply with legal obligations

Send text messages when you have opted in

Cookies and Analytics

Our website may use cookies and similar technologies to improve user experience, analyze website traffic, remember preferences, and enhance website functionality.

You may disable cookies through your browser settings, although some website features may not function properly.

Sharing of Personal Information

Bolt Electric, LLC will not share, sell, rent, or disclose your personal information or mobile opt-in data to third parties without your explicit consent, except where required by law.

Your information is kept confidential and used solely for the purposes you have agreed to.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties. Text messaging opt-in data is not being shared with third parties.

We may share information only in limited circumstances such as:

With payment processors when processing payments

With trusted vendors who assist in operating our business and are contractually required to maintain confidentiality

To comply with legal requirements, court orders, or governmental requests

To protect the rights, safety, or property of Bolt Electric, our customers, or others

Text Messaging Privacy

Bolt Electric offers customers the ability to communicate with us via SMS text messaging.

By providing your mobile phone number and opting in, you agree to receive conversational text messages related to:

Customer support

Appointment confirmations

Appointment reminders

Appointment changes

Service updates

Dispatch notifications

Responses to customer inquiries

Message frequency varies based on customer interaction.

Message and data rates may apply according to your mobile carrier.

Consent and Opt-In

By providing your phone number and opting in to receive text messages, you consent to the collection and use of your personal information as described in this Privacy Policy.

We ensure that your consent is obtained explicitly and that you are informed about the types of messages you will receive.

Customers typically opt in by:

Initiating a text conversation with Bolt Electric

Providing their phone number verbally during a service request

Requesting customer support

Scheduling an appointment

Submitting a contact form on our website (where applicable)

Upon the first text message sent or received, customers receive an opt-in confirmation message before ongoing conversational messaging begins.

Opting Out of Text Messages

You have the right to opt out of receiving text messages from Bolt Electric, LLC at any time.

To stop receiving SMS messages, simply reply:

STOP

to any text message you receive from us.

After opting out, you will no longer receive text communications unless you initiate a new conversation or provide new consent.

For assistance, reply:

HELP

or call us at (210) 545-2658.

Email Communications

If you have provided your email address, we may contact you regarding:

Estimates

Scheduled appointments

Project updates

Billing information

Customer service

Business communications

You may unsubscribe from promotional emails at any time by following the unsubscribe instructions included in those emails.

Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While no method of transmission over the Internet or electronic storage is completely secure, we strive to use industry-standard security practices to protect your information.

Data Retention

We retain personal information only for as long as necessary to:

Provide our services

Maintain customer records

Meet legal obligations

Resolve disputes

Enforce agreements

When information is no longer needed, it is securely deleted or destroyed.

Children's Privacy

Our services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

If we become aware that information has been collected from a child under 13 without parental consent, we will promptly delete that information.

Your Privacy Rights

Depending on your state of residence and applicable law, you may have the right to:

Request access to your personal information

Request correction of inaccurate information

Request deletion of your information

Request information regarding how your data is used

Withdraw consent where applicable

To exercise any of these rights, please contact us using the information provided below.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or technology.

The updated version will always be posted on this page with a revised Effective Date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: